Pacific Prime Services Corp. (Fresh Bins Pro) 

This Agreement governs the terms and conditions of the use of Pacific Prime Services Corp. (Fresh Bins Pro) services and is between you (“Customer”), as an authorized user of such services, and Fresh Bins Pro. By submitting a Request for Service, you confirm receipt of and acceptance of this Agreement. 

Service 

Fresh Bins Pro provides mobile trash, recycling and, yard waste can cleaning and power washing services for residential and commercial properties. CUSTOMER RESPONSIBILITES For Fresh Bins Pro to provide its services, the Customer is to abide by the CUSTOMER RESPONSIBILITIES. Failure to comply may result in service interruption and/or additional service fees as outlined below. Fresh Bins Pro will make every effort to provide same day service. If same day service is not feasible or possible due to route scheduling and/or late trash collection times, the Customer will be scheduled for next day service. 

• SAME DAY SERVICE: The Customer is responsible for placing cans curbside for trash pickup on collection day. Cans should remain empty and left curbside the SAME DAY until 8PM to be cleaned. No trash or recycle should be placed in the cans until they have been cleaned. Cans with trash will NOT be cleaned. 

• NEXT DAY SERVICE: The Customer is responsible for placing cans curbside for pickup on trash collection day. Cans should remain empty and left curbside the NEXT DAY until 8:00 PM to be cleaned. If cans cannot be left curbside, please leave them by the garage or side of the house. If any trash or recycle is placed in the cans it MUST be bagged. Cans with unbagged trash will NOT be cleaned. 

Stickers or tape will be placed on the cans being cleaned during the first visit. Each service plan includes up to two (2) cans. The Customer may request to pay for additional cans by contacting Fresh Bins Pro. Cans may NOT be rotated or substituted at any time. After the cleaning, our technician will roll your cans up to 50 feet from the curbside. For driveways over 50ft, Fresh Bins Pro can deny the service or provide a personalized quote according to the distance. It is the Customer’s responsibility to inform their preferred area to return the cans after cleaning. 

Availability 

All trash and recycle cans must be available for servicing on the scheduled service date. If cans are not available, Fresh Bins Pro will attempt to contact the Customer through the telephone number on file or by text. If contact cannot be made, the technician will continue his/her route and will not clean the Customer’s cans. Payment will not be refunded in the event of a missed service due to unavailable cans. The Customer is responsible to place all cans out on the scheduled service date. Any missing cans will be cleaned the next scheduled service visit. RESCHEDULING Rescheduling a missed service due to unavailable cans is at the discretion of Fresh Bins Pro. It is the Customer’s responsibility to request a rescheduled cleaning and to pay a $10.00 additional service visit fee. Once the $10.00 additional service visit fee has been paid, Fresh Bins Pro will make every effort to service the Customer’s cans on the next scheduled service visit to the area. If a rescheduled cleaning is not feasible due to route scheduling, the Customer will not be billed for an additional service visit and cans will be cleaned on the next scheduled service visit. ABSENT/OUT OF TOWN If the Customer knows he/she will not be available to put cans out for a scheduled cleaning, it is his/her responsibility to contact Fresh Bins Pro to notify us no later than 72 hours before the day of your scheduled service at (425) 974-5370 or email info@freshbinspro.com 

Contents of Can 

Trash and recycle cans MUST be free of the following materials: -Unbagged trash and recycle -Unbagged animal waste and any other fecal matter -Chemicals, paint, glue or other adhesives -Other hazardous waste of any kind -Building materials (plaster, stucco, concrete, etc.) -Yard debris (leaves, branches, etc.) Under no circumstances will Fresh Bins Pro clean any cans containing human waste! 

Conditions of Can 

Trash, recycling and, yard waste cans should be in good working condition and not be in such disrepair that would cause damage to the cleaning equipment or prevent Fresh Bins Pro from cleaning the cans properly. Any significant damage noted by the technician will be reported to the Customer upon the first cleaning. If Fresh Bins Pro arrives to perform service and the above conditions are not met, the service will not be completed. Payment will not be refunded. It is the Customer’s responsibility to request a rescheduled cleaning and to pay a $10.00 additional service visit fee. Once the $10.00 additional service visit fee has been paid, Fresh Bins Pro will make every effort to service the Customer’s cans on the next scheduled service visit to the area. If a rescheduled cleaning is not feasible due to route scheduling, the Customer will not be billed for an additional service visit and cans will be cleaned on the next scheduled service visit. 

FRESH BINS PRO RESPONSIBILITIES 

If Fresh Bins Pro fails to provide its services on the scheduled date of service for a reason other than the Customer failing to meet it’s responsibilities in the paragraphs above, Fresh Bins Pro will arrange for the service to be performed on the next possible area visit. If a rescheduled visit is not practical or possible, the Customer will receive a credit on a future invoice for the missed service. In the event of inclement weather or equipment failure which prevents Fresh Bins Pro from operating, a notice will be sent to the Customer and services will be rescheduled. 

AUTOMATIC PAYMENTS 

Payment for recurring services are automatically processed on the 1st of every month. Fresh Bins Pro will charge the Customer’s debit or credit card on file for the appropriate service plan fee. 

DECLINED PAYMENTS 

Fresh Bins Pro will notify the Customer in the event payment is declined. It is the Customer’s responsibility to provide alternate payment information and pay all amounts due prior to service or upon request by Fresh Bins Pro. Failure to do so may result in service interruption and possible suspension or termination of services. 

DELINQUENT ACCOUNTS 

After one month of non-payment, an account will be deemed as delinquent. Delinquent accounts will be suspended, and no further services will be provided until the account has been brought back into good standing. 

CANCELLATION OF SERVICE 

Service may be cancelled at any time by sending an email to info@freshbinspro.com If the cancellation request is received PRIOR to the next automatic payment, no additional charges or services will take place. If the cancellation request is received AFTER a payment has been processed, services will be provided that month and, both charges and services will terminate thereafter. 

CANCELLING AFTER FIRST CLEANING 

If the Customer requests recurring service (Monthly, Bi-Monthly, Quarterly) and cancels after the first cleaning, the Customer will be charged for a One Time cleaning minus any previous payment. 

RELOCATION 

Refunds are not issued for cancellation of service except in the event the Customer relocates outside of the Fresh Bins Pro service area. If the Customer relocates outside of the service area, the Customer may gift the remaining service to anyone within the service area or request a refund for the remaining service. The Customer must request cancellation by sending an email to info@freshbinspro.com no less than 30 days prior to cancellation. 

AGREEMENT 

Fresh Bins Pro reserves the right to amend this Agreement at any time by posting a revised version to FreshBinsPro.com and/or by emailing or texting its Customers information regarding the amendment. 

SERVICE 

Fresh Bins Pro reserves the right to modify delivery of service at its sole discretion at any time. 

CHARGES 

Fresh Bins Pro reserves the right to change prices or implement new charges for use of its services at any time. Any changes in pricing will be communicated to the Customer by email or text prior to the changes going into effect. The Customer has the option to continue or discontinue the service at any time. Continued use of the service after such changes are communicated to the Customer by email constitutes the Customer’s acceptance of the modified charges as communicated to the Customer. 

The terms and conditions contained in this document are governed by and construed in accordance with the laws of the State of Washington. The Customer irrevocably submits to the exclusive jurisdiction of the courts in each state or location.